Returns

RETURN POLICY

If you are not obsessed with your order, you can return it for a full refund minus shipping charges within 30 days. 

We accept returns on all merchandise (excluding SALE ITEMS, BODYSUITS, JUMPSUITS, and SWIMWEAR ). Item(s) must be in original condition with no signs of wear or damage (including deodorant marks, makeup stains, tanning products, etc.). Tags MUST be attached on ALL returns.

Please note that ALL SALE ITEMS, BODYSUITS, JUMPSUITS, JEWELRY, ACCESSORIES and SWIMWEAR are FINAL SALE.

All orders MUST be returned in the same condition as received. Worn or damaged items will not be accepted back. Please be courteous and ship back the items neatly to avoid any damage to the clothing. Damaged items will not qualify for refunds. MUST include invoice inside, returns without any invoice or order number will not be refunded as we would not know who to refund.

In a rare case, should you receive a damaged item. You MUST notify customer service within 24 hours of receiving the order or you will NOT qualify for a refund. 

Refunds are processed to the original form of payment less shipping charges. Customer is responsible for return shipping fee and is encouraged to purchase insurance, we are NOT responsible for any lost package. 

Should you like to change or cancel your order, please contact customer service within one hour of placing your order. As orders are processed quickly, changes/cancellations can not be guaranteed.

RETURN PROCEDURE

Please send all returns to the address below, your invoice must be included in the package for the returns department to know who the return is from. 

9540 Owensmouth Ave

Unit 1

Chatsworth, CA 91311

Once the return is received by our facility, please allow 1-2 business days for your refund to be process and 5-7 business days for the refund to post to your account.

EXCHANGE 

For exchanges, please contact support@lovexlabels.com and our customer service team will be happy to help.